Privacy Policy – kpr98 Online Gaming Pakistan

1 Introduction

This Privacy Policy applies to the kpr98 platform available at kpr98.com and any associated mobile applications. It explains how kpr98 ("we", "us", "the Platform") collects, processes, stores and protects the personal information of players registered and using the platform in Pakistan.

By registering an account with kpr98, you acknowledge that you have read and understood this Privacy Policy and that you consent to the collection and use of your information as described here. If you do not agree, please do not create an account or continue using the platform.

We are committed to handling your personal data with care and transparency. This policy is written in plain English specifically for our Pakistan players — no confusing legal language, just a clear explanation of what we do with your information and why.

2 Information We Collect

kpr98 collects personal information in several ways — directly from you when you register or interact with the platform, automatically through your use of the platform, and from third parties such as payment processors.

Information you provide directly:

• Full name as it appears on your CNIC or official identity document.
• Date of birth (used to verify you are 18 or over).
• Mobile phone number registered in Pakistan.
• Email address (if provided during registration or account updates).
• Residential address for identity verification purposes.
• CNIC number and copies of identity documents when required for verification.
• Payment method details such as your JazzCash or Easypaisa account number, bank account details or card information where applicable.

Information collected automatically when you use kpr98:

• Device type, operating system and browser version.
• IP address and approximate geographic location.
• Login times, session duration and in-app navigation patterns.
• Betting history, game activity and transaction records.
• Cookies and similar tracking technologies (see Section 7).

Information from third parties:

• Transaction confirmation data from payment providers including JazzCash, Easypaisa, Raast and banks.
• Identity verification data from third-party KYC (Know Your Customer) service providers where used.
• Fraud detection signals from third-party security services.

3 How We Use Your Information

We use the information collected about you only for legitimate purposes related to operating and improving the kpr98 platform. The table below summarises the main purposes and the legal basis for each.

We do not use your personal data for automated decision-making that produces significant legal effects without human review. If any automated process flags your account for review, a member of our team will follow up manually.

4 How We Share Your Information

kpr98 does not sell your personal information. We share your data only where it is necessary to operate the platform or where we are required to do so. The categories of third parties we may share data with are as follows:

• Payment processors: JazzCash, Easypaisa, Raast and banking partners need transaction-related information to process your deposits and withdrawals in PKR.
• Identity verification providers: Third-party KYC services may receive your name, date of birth and document images to complete verification checks on our behalf.
• Fraud prevention and security services: These providers receive device and behavioural signals to help us detect and prevent fraudulent activity on the platform.
• Game software providers: Casino and slots game providers may receive a player session identifier to serve game content. They do not receive your full personal profile.
• Analytics providers: Anonymised or aggregated usage data may be shared with analytics tools to help us understand how the platform is being used. No individually identifiable data is shared for this purpose.
• Legal and regulatory authorities: We will disclose personal information when required to do so by applicable law or in response to a lawful request from relevant authorities.

5 Data Retention

We retain your personal data for as long as your kpr98 account is active. Once you close your account, we will delete or anonymise your personal information subject to the following exceptions:

• Transaction records: Financial transaction history is retained for a minimum of five years for accounting and anti-fraud compliance purposes.
• Identity verification documents: Copies of CNIC or other identity documents may be retained for up to five years following account closure.
• Responsible gaming records: Self-exclusion history and problem gambling flags are retained to prevent re-registration during an exclusion period and for a reasonable period after.
• Legal holds: If your account is subject to an ongoing investigation or legal dispute, relevant data will be retained until that matter is fully resolved.

After the applicable retention period expires, data is securely deleted or permanently anonymised so that it can no longer be associated with you as an individual.

6 Data Security

kpr98 takes the security of your personal information seriously. We implement a range of technical and organisational measures to protect your data from unauthorised access, loss or misuse.

• All data transmitted between your device and kpr98 servers is protected using TLS (Transport Layer Security) encryption.
• Sensitive data stored on our servers, including payment-related information, is encrypted at rest.
• Access to personal data within our organisation is restricted to staff who need it to perform their role. All staff with data access receive regular security training.
• We conduct periodic security assessments and work with third-party security partners to identify and address vulnerabilities.
• We do not store full payment card numbers or full mobile wallet PINs on our systems.

Despite our best efforts, no online platform can guarantee absolute security. In the event of a data breach that poses a risk to your rights, we will notify affected players and take appropriate remedial action as quickly as possible.

7 Cookies and Tracking Technologies

kpr98 uses cookies and similar tracking technologies to make the platform work properly, remember your preferences and understand how players use the site. Here is a summary of the types of cookies we use:

• Essential cookies: These are required for the platform to function. They manage your login session, keep you logged in between pages and maintain security tokens. You cannot opt out of essential cookies.
• Functional cookies: These remember your settings and preferences, such as your selected language or default view in the game lobby.
• Analytics cookies: These collect anonymised information about how players navigate kpr98, which pages are visited most frequently and where errors occur. This data helps us improve the platform.
• Marketing cookies: These track whether you arrived at kpr98 through a particular promotion or campaign link. They are used to measure the effectiveness of marketing activity.

You can manage your cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of the platform. Essential cookies cannot be disabled without preventing you from using kpr98 entirely.

8 Your Rights Over Your Data

As a kpr98 player, you have the following rights in relation to your personal information. To exercise any of these rights, contact our support team through your account and we will respond within a reasonable timeframe.

• Right of access: You can request a copy of all personal data kpr98 holds about you.
• Right to rectification: If any information we hold about you is inaccurate or incomplete, you can ask us to correct it.
• Right to erasure: You can request deletion of your personal data where it is no longer needed for the purposes it was collected, subject to legal retention requirements.
• Right to restrict processing: In certain circumstances, you can ask us to limit how we use your data while a dispute or review is ongoing.
• Right to data portability: You can request a copy of your data in a structured, machine-readable format.
• Right to withdraw consent: Where we rely on your consent to process data — such as for marketing communications — you can withdraw that consent at any time through your account settings or by contacting support.

9 Children's Privacy

kpr98 is strictly for adults aged 18 and above. We do not knowingly collect personal information from anyone under the age of 18. During registration, we require players to confirm their date of birth, and identity verification checks are in place to detect underage registrations.

If we discover that a player under the age of 18 has created an account, we will immediately close that account, delete all associated personal data, and return any deposited funds where possible. If you believe an underage person has registered on kpr98, please contact our support team immediately.

10 Marketing Communications

If you have opted in to marketing communications, kpr98 may contact you about promotions, bonuses, new game launches and platform updates. We may do this via push notification through the kpr98 app, or through other channels based on your preferences.

You can opt out of marketing communications at any time by:

• Updating your notification preferences within your kpr98 account settings.
• Contacting our support team and requesting to be removed from marketing lists.

Please note that opting out of marketing does not stop essential communications such as deposit confirmations, withdrawal updates, security alerts or changes to our terms and policies. These messages are necessary for operating your account and cannot be turned off.

11 Third-Party Links and Services

The kpr98 platform may contain references or links to third-party services, including game providers and payment gateways. These third-party services have their own privacy policies which govern how they handle your data. kpr98 is not responsible for the privacy practices of third-party services.

When you interact with a casino game powered by a third-party software provider, a limited session identifier may be passed to that provider to load the game. The provider does not receive your full personal profile or payment details. We recommend reviewing the privacy notices of any third-party services you use in connection with kpr98.

12 Changes to This Privacy Policy

kpr98 may update this Privacy Policy from time to time to reflect changes in how we operate, changes in technology, or changes in applicable requirements. When we make material changes, we will notify active players through the platform or via registered contact details.

The updated policy will always show a revised "Last Updated" date at the top of this page. The version shown on this page is the current, operative version. We encourage you to check this page periodically so you remain informed about how your data is being handled.

Continuing to use kpr98 after a policy update has been communicated constitutes your acceptance of the revised Privacy Policy.

13 Contact Us About Privacy

If you have any questions, concerns or requests relating to this Privacy Policy or the way kpr98 handles your personal data, please get in touch through your account's support section. We aim to acknowledge all privacy-related queries within 48 hours and resolve them within 10 business days.

When contacting us about a data matter, please include your registered account username and a clear description of your request. The more detail you provide, the faster we can locate the relevant records and respond appropriately.